About Smiley Monroe
Discover who we are and why we're on a mission to revolutionize belt conveying.
We're on a mission to revolutionize belt conveying
Since we began life as a service company in 1979, we always strived to do things better. Whether it was to strengthen a vulcanised belt joint or improve on-site health and safety – we led the way. Now a global manufacturer, we thrive on a culture of continuous improvement, working closely with our customers and partners to develop product innovations which impact our industry for the better.
Meet the team
It’s our vision to be the number one across our belt conveying world. To us, that means going the extra mile for our customers and striving for excellence throughout our business.
Why work with Smiley Monroe
Technical know-how
Global
reach
Consistent quality
Building relationships
Customer satisfaction
With over 45 years of experience under our belts, we know a thing or two about belt conveying.
Starting life as a service company and now a supplier to equipment manufacturers globally we make it our mission to understand your machine and your application. We work closely with our customers from the very beginning of conveyor design to help them achieve their goals and offer technical training services. Our people receive over 600 hours of training per year, ensuring we are always at the top of our game
With three global production centres we offer short lead times and 'just-in-time' delivery to your production line, wherever you are in the world.
When breakdowns happen in the field, our growing ZIP CLIP® dealer network has you covered with same day dispatch and expedited delivery options available.
Our warranties figures have accounted for less than 0.1% of sales for more than five years.
Our belts are manufactured to DIN22102 and Smiley Monroe standards and are routinely quality tested in our in-house belt labs.
Our core value is being close to our customers.
Through collaboration and mutual respect, we’ve grown and evolved alongside our customers in response to their needs and in line with our vision. With this ethos embedded in our culture, it’s no surprise that many of our respected customers have stayed with us for decades.
We take customer feedback seriously, regularly taking the pulse on our performance.
According to recent surveys 100% of customers would recommend us as a supplier. Despite this, we don’t rest easy and regularly train and upskill our teams to ensure we always deliver.
We produce endless conveyor belts, cut rubber and plastic parts for the materials processing equipment manufacturing sector
Serving OEMs in 10 key segments: construction & demolition, recycling & waste management, quarrying, mining, washing systems, agricultural, environmental, conveyor fabricators, road construction and port material handling.
Our story so far
1979
Smiley & Monroe founded by Mark Smiley and Vaughan Monroe
1986
First exports to quarries in Great Britain of our in-house manufactured synthetic screen media
1997
First exports to North America of our industrial rubber products
2000
Achieve ISO 9001 Quality Management accreditation
2002
£1.2 million investment in new purpose-built production facility
2007
Export accounts for 8% of total revenue
2012
Smiley Monroe India launches in Hosur
2014
£800,000 investment in new global distribution Hub
2020
Established Smiley Monroe Inc. to be closer to our American Customers
2024
Launched our Sustainability Strategy—Giant Leap
Our HI-5 values
Safe place
to work
Close to our
customers
One big
family
Problem
solvers
Determined
to succeed
We have over 45 years' experience, let us help you maximize your uptime
We routinely test the abrasion resistance, tensile strength and adhesion levels of both the cover rubber and fabric plies of our raw materials and finished products in our well equipped labs, to ensure conformity to DIN, ISO and Smiley Monroe standards.
In partnership with the world-renowned Polymer Processing Research Centre at Queen’s University Belfast and leading-edge suppliers, we have both the expertise and facilities to protect our customers.
View our accreditationsWe strive to be an environmentally, socially and economically sustainable business through our commitment to lean manufacturing and continuous investment in the latest technology, processes and corporate social responsibility.
Problem Solving is at the heart of everything we do.
From the early stages of product development, we provide technical support and expertise to ensure the best solutions for our customers. Our mobile teams provide on site support and troubleshooting to maximize uptime of your critical conveyor.
Troubleshooting pagee’re committed to minimizing our carbon footprint through the continuous improvement of our lean manufacturing processes and operations at every level, working in partnership with our customers and supply chain partners.
Our UK operations are powered by 100% renewable energy.
Learn more about our sustainability commitment
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