One Big Family

Our team is made up of big thinking, task blasting, innovating, world changing individuals who are passionate about problem solving.

“Problem Solving for us is key – we work together with our customers and we find that we can help them improve their machines and the maintenance of them with our knowledge”

Chris Jones – R&D, Customer Support / Storyteller

With almost 40 years experience under our belts, we’ve developed strong partnerships with our customers. As the experts in our field, we work collaboratively to create innovative conveying solutions from the early stages of product design. Problem solving is what we do best.

“Safe place to work is about our employees’ mental wellbeing as well as their physical safety. Our door is always open, it’s a safe, non-judgemental environment to come and get advice or chat through any issues.”

Jayne Peters – HR & People Development Specialist

Health and Safety is embedded in our culture and creating a safe place to work is a priority. We care about mental wellbeing too which is why we’ve invested in a Health & Wellbeing calendar full of fun events designed entirely around our employees.

“Coming from a big family myself, you can really feel the family atmosphere throughout the business.  From the shop floor to the guys in the office there is really the atmosphere of friendliness between everyone.”

Jonny Gardiner, Planner Buyer / Marathon Runner

Family owned and family run, the warm family atmosphere is what sets us apart from the competition. Customer or supplier, you won’t wait long to be welcomed at our door. We’re a closely-knit team who work hard for our customers and support each other along the way.

‘Without our customers we wouldn’t have a business. The personal relationships and knowing who is on the other end of the phone is good for us and good for our customers.’

Heather Wallace – SOP Team Leader / Gym Bunny

Happy customers are the best business strategy and that’s why we align ourselves with our customer’s manufacturing process and supply chain. We believe in building lasting relationships not and that’s why we get to know our customers personally. With people in Northern Ireland, Ireland, the UK, Europe, India and North America, we’re geographically close to our global customers too!


“Epicor Software is a huge investment in time and money to make things faster for our customers. I’m trying to lead the project from the front and be a support for everyone as we go through this process.”

Philip McDonald – Epicor Project Co-ordinator / Belfast Giants Superfan

Success happens when good people, with good intentions work together with one goal in mind. We’re lucky to have a lot of good people at Smiley Monroe and we focus as a team on continuous improvement, innovation and customer satisfaction every day.


Marketing Assistant

Full Time Permanent
£15,000 - £18,000

Specification Read More


You could say working for us is it’s own reward, but we also have a competitive benefits package including:

Health Shield Health Cash Plan for employee and their children

Perks Discount Scheme

Childcare Vouchers

Company Pension

Cycle to Work scheme

Use of Smiley Monroe box at the SSE Arena

Free on site car parking

Health & Wellbeing events

Working Here

Posted May 8, 2018 in News

Close to our Customers at Hillhead 2018

Smiley Monroe is excited to be returning to Hillhead in 2018. The show, held near Buxton (UK) is something of…

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